Thank you for shopping with us at Trading Card Games Market! We’re committed to ensuring your satisfaction with our products. If you’re not completely satisfied with your purchase, we’re here to help.

Our Refund and Returns Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a full refund or exchange.

Eligibility for Returns

To be eligible for a return, your item must be:

  • Unused: The item must be in its original condition without signs of wear.
  • In the same condition: The item must be in the identical condition you received it.
  • Original packaging: Returns must include all original packaging, tags, and materials.

Non-Returnable Items

Certain types of items are non-returnable, including:

  • Opened or used trading cards and collectible items
  • Items sold as clearance or final sale

Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Email us at service@tradingcardgamesmarket.com with your order number and reason for the return.
  2. Receive Confirmation: Our customer service team will provide you with a return authorization and instructions.
  3. Pack Your Return: Securely package the item in its original packaging, including any accessories or materials that came with it.
  4. Ship the Item: Send the return to the address provided in your return authorization. Please note that you will be responsible for the shipping costs for returning the item unless we made an error.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.

Exchanges

If you need to exchange an item for the same item (size, color, etc.), please follow the same process mentioned above. We will replace items if they are defective or damaged.

Changes to This Policy

We may update our return policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address

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